Glocify’s customer relationship management solutions ensure that your CRM system support a fine-tuned interactive communication with the clients. And, also gives the flexibility to tailor your company’s policies and marketing strategies to the evolving needs of the customers.
Leads and opportunities management
Product management
Campaign management, results acquisition and assessment
Contract and Order management
Sales cycle & pipeline management
Corporate data flow & Knowledge management
Document management
Collaboration workspaces
CRM system remote and mobile access
Inquiry repositories and processing
Request handling automation
Customer Helpdesk automation
Call Centers automation
Alerts & Notifications automation
Customer Access Portal
Integration with customer’s data transfer systems and APIs
Glocify CRM features help businesses resolve their segregation problems.
Formalize and aggregate the historical, financial, and legal data of your customer from both in-house and external sources storages
Automated segmentation depends upon the data collected, and the rules applied
Standard computerized segmentation audits make sure that new essential data affects the reassigning of a customer to the other segment
Collect feedback to enhance the strategy, and the segmentation rules
Automatic notifications for customer-related process participants
Switch routing, instructions, and restrictions within your financial and processing systems.
Efficiently allocate promotion, sales, and consumer service resources and efforts
Securitize to check and compare related actions for dissimilar consumer segments
In-depth understanding of the client’s specific business requirements and skillful realization of the project are the two keys to the success of any CRM project. And, Glocify follows the same suite; our CRM solution is influential, cost-effective, and scalable.
Therefore, the customers and your employees will be benefited from an efficient organization of business processes and intelligent decision-making, while keeping the risks related to an IT investment to a minimum. And, Glocify also provides professional support at all the phases of your CRM execution.
Research and consulting
Development from scratch
Platform customization
Existing solution redesign and extension
Deployment
Integration
User training
Support & Maintenance
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